Get online support
Welcome to the Community!
Glad to know that you have received all the equipment necessary to use the service.
I did run initial test on our end and I have not detected any signal as of yet.
I would recommend checking these articles on how to set up your equipment:
If it still does not work after following the steps on the above links, let us know of your best contact time & number via private message so we can organise someone to assist you.