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ODU light on new NBN box is solid red

Level 2

I have recently had the NBN box upgraded in the house for fixed wireless service.  The ODU light is now solid red.  When I turn the power point off and then back on, and after it loads, the ODU light flashes green then after a while it goes red again.  It is affecting the internet in the house.  Who's responsibility is it to have this issue asessed?


Hi @dragon1963,


We recommend to always visit our Service Status page to check for maintenance/outage:


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