ODU light on new NBN box is solid red

[dragon1963]

I have recently had the NBN box upgraded in the house for fixed wireless service.  The ODU light is now solid red.  When I turn the power point off and then back on, and after it loads, the ODU light flashes green then after a while it goes red again.  It is affecting the internet in the house.  Who's responsibility is it to have this issue asessed?

[Ahra_G]

Hi @dragon1963,

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

If your address is not listed, please send us a private message and we'll help get this sorted. 

-Ahra_G