Ongoing no Internet Connection

[RajenS]

Hi @Marpal 

     Looking at your account now 

Thanks 

Rajen 

[RajenS]

Hi @Marpal 

 NBN tech should visit your home today.
please let me know if he didn't turn

Thanks 
Rajen 

[Marpal]

Thank you, he’s here now

[RajenS · Accepted solution]

Hi @Marpal 

          Good to see you are online now 

CallerID: AVC*************
20min avg. speed: download 40Kbits/s, upload 47Kbits/s
Connected at: 2020-04-30 11:07:07
Connected for: 3h 

Thanks 

Rajen 

[Marpal]

Thank you so much, the 2 gentlemen that fixed it were amazing! They deserve a pay rise 🙂

[RajenS]

HI @Marpal 

So happy to hear, we solved your issue, please send me PM if you still have another concern.
Thanks
Rajen

[margaretschmidt]

This was my original post and has not been solved. The NBN technician was scheduled to be sent out this morning; however, has been a no show. Can this please be explained?

[RajenS]

Hi @margaretschmidt 

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards