My apologies if you issue has not been fixed.
I review the your internet connection, this is the NBN replied to fix that "
Our nbn workforce has attended the site and advised remediation is required. Reason for Remediation: Lead-in cable is faulty. We have created and assigned a Remediation work order to our nbn workforce to replace the faulty lead in.
NBN adviced us the estimate date is 12/06.
We will advice you is any changes happen in the meantime.