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Hi @Cathryn12,
Yes, you'll be notified via Email that the TPG NBN bundle is already active and both incoming and outgoing calls should start working.
Kind regards,
BasilDV
Hi @Cathryn12,
Yes, you'll be notified via Email that the TPG NBN bundle is already active and both incoming and outgoing calls should start working.
Kind regards,
BasilDV
Hi sapimeke87,
We had a look at your account and we can see that the phone number porting is still in progress.
We have posted an announcement on our community page regarding the matter and you may visit the link below for more information.
IMPORTANT ANNOUNCEMENT: Delay porting your home phone number to TPG (due to Telstra COVID-19 impact)
https://community.tpg.com.au/t5/Home-Phone-Voice/IMPORTANT-ANNOUNCEMENT-Delay-porting-your-home-phon...
Should you need further assistance, feel free to reply to this message or chat with us at https://www.tpg.com.au/support/contact/ and we'd be glad to assist you.