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Phone porting

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Level 3
Hi,
NBN has just been connected, and I was wondering how I will know when the home phone porting (from Optus) will have been completed? I understand that it can take up to 5 working days, but will I receive an sms or email to acknowledge that the porting is complete? Thx.
2 REPLIES 2
Moderator

Hi @Cathryn12,

 

Yes, you'll be notified via Email that the TPG NBN bundle is already active and both incoming and outgoing calls should start working.

 

Kind regards,

BasilDV

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Level 3
Thx