SSID NOT DETECTED

Williamss
Level 2
Why my Nokia Modem SSID not detected? I try all devices and check the wifi can’t find the SSID, but the modem itself is works fine.
3 REPLIES 3
david64
Level 13

Hi @Williamss . What model is the Nokia?

Is there an indicator light for wifi status?

Does it have a switch to turn wifi off?

Or a config option to hide the SSID?

What is your distance from Nokia?

Does your wifi device detect other nearby networks?

Williamss
Level 2
The config isn’t to hide the SSID, it was fine in the morning. All my gadgets can connect to the modem. And somehow I can’t watch Netflix on my smart tv, then I checked the network it did not connect to the modem. I have a look and search network but there is my ssid name. I checked with my phone also the same, cant see the ssid. My tablet also can’t see it. I called tpg tech support, he also said this is weird.
david64
Level 13

@Williamss . You're saying that everything (TV, phone, tablet) was working ok this morning? Then something has gone wrong and nothing can connect via wifi?

It's possible Nokia has broken and is not generating wifi signal. What model number is it? How old is it?

Can you contact Nokia support?