Set Up TP-Link AX5400 / ArcherAX72 on NBN Fixed Wireless

[Chris1945]

I have been using an AX6000 for serveal years on Fixed Wireless but there are some problems now now so I purchased an AX5400 / Archer AX72.

I tried to set up the AX72 with the same settings used on the AX6000 but after 3 days of trying without any success - do not get internet access despite the modem showing that it is connected. Can anyone provide me with the correct settings for internet only connection. I do not use VOIP. Thanks Chris

[david64]

Hi @Chris1945 . This might help:

https://community.tpg.com.au/t5/Modems-and-Devices/How-do-I-set-up-internet-connection-on-my-router-...

Your only option is whether the AX6000 used VLAN ID 2 or not. AX72 needs same setting.

Is the AX6000 still working? 

You say the modem shows it is connected. Can you give a screenshot of that?

[Chris1945]

Thanks David64,

I will try these settings with the AX72 and reply.

Yes the AX6000 is working. I had a really crazy problem on the AX6000. The internet was working (slowly) with our PC's but not with smart TV's nor mobiles. So I thought that the problem was with the AX6000.

Thus the purchase and attemped setup of the AX72. Three days later after no luck trying the get the AX72 connected we had a storm (lots of lightening). I disconnected everything, including the NBN wall mounted fixed wireless modem. When setting up the AX72 I had not disconnected the NBN modem. On reconnecting everything after the storm everything including smart TV's and mobiles worked and the speed was better. So the problem was with the NBN not the AX6000. Something to keep in mind.