Slow speed

Ilukadavidson
Level 2
Very slow download and upload speeds, 1/20 of suggested ‘typical evening speed’ . Impossible to find the contracted minimum.
1 REPLY 1
Ahra_G
Moderator

Hi @Ilukadavidson 

 

Thanks for raising this to our attention.

 

We tried to search for your account using your community details to no avail.

 

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

You may also check the troubleshooting on this article: Slow speed issue

 

 

Regards,

Ahra_G