Hi @Jutsufication ,
Thanks for raisring this to us. I am sad to know that you're having speed issues with the upload of the service.
We did an article that you may find helpful, this will guide you a basic troubleshooting on how to fix speed issues please see the links below.
• Troubleshooting a Slow Internet Connection
• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it
For us to further assist you, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community
@Jutsufication wrote:
Hello, I’ve got the NBN100 plan and I’ve just realised after 6 months that I am meant to be getting 40Mbps not 4Mbps? Please help
