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Switching 5g back to nbn

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baldasunnY26_26
Level 2
Hi
I have concern is that fine to change from homebroad band 5g to NBN ultra fast plan .
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Accepted Solutions
BasilDV
Moderator

Hi @baldasunnY26_26

 

Welcome to the Community!

 

If your location is under the NBN FTTP or HFC technology, then yes, it is possible that you are able to get the Ultra fast plan.

 

Let us know if you want to further discuss this and will arrange a call from our Plan change team.

 

Just send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

 

BasilDV

View solution in original post

1 REPLY 1
BasilDV
Moderator

Hi @baldasunnY26_26

 

Welcome to the Community!

 

If your location is under the NBN FTTP or HFC technology, then yes, it is possible that you are able to get the Ultra fast plan.

 

Let us know if you want to further discuss this and will arrange a call from our Plan change team.

 

Just send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

 

BasilDV

View solution in original post