Hi @yuetchung37,
For NBN services, installation can generally take 10 working days however, we still provide a standard timeframe of 2-30 working days. Although there are instances that a service address is likely to be remotely activated.
Installation progress can also be checked here: Installation Tracker
Kindly send your Customer ID or username via private message in order for us to assist further and check the status of your service.
Thanks!
Ahra_G
Hi there,
I received TPG SMS on1/jan,
TPG saying the following: "TPG: Our team will deliver your service in the following steps.
No action until today, how long will I have to wait to use NBN service.
Thank you
