Transferred NBN service

[darrenpaulraj]

Moved home and transferred my NBN service. Was informed that all I have to do is plug in the same equipments and all good to go. But no internet connection yet. Tried calling TPG 3x with no success getting to the tech support. Cust service rep even arranged a call back but never received the call for tech support.

[BasilDV]

Hi @darrenpaulraj

Welcome to TPG Community!

We were able to locate your account using your community details and understand that you've successfully contacted our NBN provisioning team to raise the issue.

They've lodged the case to NBN Co, which resolves the issue.

We understand that the internet is working within specification.

If you need further assistance, please let us know.

BasilDV