no internet connection

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Yinor0319
Level 2
no internet connection for over 24 hours
1 ACCEPTED SOLUTION

Accepted Solutions
10 REPLIES 10
Yinor0319
Level 2
 
Yinor0319
Level 2
still No internet connection
Why
BasilDV
Moderator

Help is here, @Yinor0319 

 

We are keen on getting you back online ASAP.

 

Just send us a private message with your account details.

 

BasilDV

Renatoleite
Level 3
I KEEP SEEING YOUR MESSAGES EVERYWHERE: Help is here, we are keen to help. It makes me angry, a lot of people internet still off, not working, an issue that is on TPG side and there is no help at all.

Just provide an answer like: We identified the issue, technicians are working on it, provide reasons and explanation. Sounds better.
BasilDV
Moderator

Hi @Renatoleite

 

We'll be able to provide the said details once we have the account information of our customers in order to be able to test the line.

 

 

quinny525
Level 3
Let me know if you ever get an answer from them. Been trying now for a month
71jsherwood
Level 2
Did they Help !!
BasilDV
Moderator

Hi @71jsherwood

 

How may we assist you?

 

Give us more information on how can we help and what troubleshooting you've tried.

 

BasilDV

gabriel1954
Level 2
No interest since last Friday