still waiting on modem but TPG dont care

[turkish123]

Getting all emails saying you havent installed modem and we are charging you but l still havent recieved the modem..............embarassing that TPG can charge you

[Ahra_G]

Hi @turkish123, 

We'd like to understand you better and get to the bottom of your concern. 

Let us have your Customer ID or username via private message in order for us to assist further. 

Thanks! 

Ahra_G