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About changing sim number

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ramneupane1990
ramneupane1990 Level 1a
Level 1a
‎04-06-2018 12:10 PM
Before I was using Lycamobile I was new that time and that’s number regestirEd by my friend . Hen I saw tpg plan on google then I bought sim with same number with my name just last week with v3 plan . Because of the registration by 2 name it’s not active till now
What can I do
Plz try to understand my English
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1 REPLY
Erika
Moderator Moderator
Moderator
‎05-06-2018 11:32 AM

Hi @ramneupane1990, 

 

 

Welcome to TPG Community!

 

We’d like to get to the bottom of this. 

 

I've searched for your account using your Community details and was unable to find a match. 

 

Can you please send us a private message with your customer ID so that I can look into this for you? 

 

For your reference, please see this link on how to send a Private Message. 

 

Meanwhile, you may visit this link to know more on how to activate your TPG mobile sim card.

 

Cheers, 

 

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