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Cannot received SMS after Changing Handphone

Benagus
Level 2
Hi,
I just change my handphone from Xiomi Note 10 Pro to Xiomi Note 13 Pro, but still use sama phone number. After changing to new HP, I cannot received overseas SMS.
My location is in Singapore, I cannot received SMS from overseas like eg. Malaysia or Indonesia etc.
Could you please help me to find out what is the problem. I have also try to set international roaming, but still same problem
1 REPLY 1
kate_
Moderator

Hey @Benagus, we'll help find out what's happening with your texts.

 

If you send me a private message, we'll check out what's going on.