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Transferred number new eSIM not working

Level 2
Just transferred my number over to TPG. eSIM won’t work and is now gone from phone and original QR code won’t work anymore. Can’t sign into “myaccount” to maybe request a new eSIM because it asks for 6 digit code sent to my mobile number but I can’t access it because the eSIM won’t work or receive messages. Can’t call support for the same reason (eSIM is gone from phone) and there’s no email support.

What do I do?
Community Manager

Hi @DJ1993,


We'll bring you online ASAP. Are you able to send me a private message?


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