Cant call and recieve calls

[francis612]

Hi, my tpg mobile number could not make calls and recieve phone calls, can you help me?

[BasilDV]

Hi @francis612 

Are you using a 4G capable mobile handset?

May we know the make and model of it?

Also, check if the VoLTE is available in your mobile settings, then enable or turn it on if possible.

BasilDV