Enter network code

[crisurrutia]

I've got a sim card, but when I install that sim on another mobile phone (optus) I got the message

enter network code

if that code came with the sim package, I lost it 

[BasilDV]

Hi @crisurrutia

Welcome to the Community!

We'd like to look into your account for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number.

You may also contact our Mobile team directly on 1300 993 019.

BasilDV