Get online support
I've got a sim card, but when I install that sim on another mobile phone (optus) I got the message
enter network code
if that code came with the sim package, I lost it
Welcome to the Community!
We'd like to look into your account for better understanding of the situation.
Please send me a PM with your TPG username or customer ID number.
You may also contact our Mobile team directly on 1300 993 019.