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International Roaming

jmoon7
Level 2

I cannot login to my TPG account to turn on international roaming as I am already overseas and cannot receive SMS. Can I use email or an authenticator app to verify please?

1 REPLY 1
Aubrey
Moderator

Hi @jmoon7, the OTP you need to login to your account can only be sent via SMS. As you're unable to access your online account, please send us a private message with your mobile so we can look into your account. 

 

Thanks,

Aubrey