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International roaming can’t send sms

panda0820
Level 2

Hi,

 

Im currently oversea with roaming.  But, I'm having issue to send txt out.  Please assist.

 

thanks

3 REPLIES 3
BasilDV
Moderator

Hi @panda0820

 

Did you check if you have an available credit on the account for you to be able to send out SMS?

 

Kindly send us a PM with your account details for further checking.

 

BasilDV

panda0820
Level 2

Hi, how to topup for my account so I can send msg when I'm under international roaming?

 Also I cant access my account, tpg website display forbidden msg. Please assist asap. Thank

Ahra_G
Moderator

HI @panda0820,

 

We'd be glad to help! Please send us a private message and we'll go from there. 

 

-Ahra_G