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MMS setup guide

Moderator

This support article will assist you with setting up MMS on your mobile device.

 

How to setup MMS on your mobile?

 

  1. Make sure mobile data is switched On
  2. Set up phone settings

          For iPhone users: 

  • Go to settings:MMS.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Look for Messages

MMS1.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Turn on MMS Messaging

MMS2.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

         For Android Users:

 

  • Slide two fingers downwards starting from the top of the screen. Press and holdMobile Data

MMS3.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Look for APN or Access Point Names

MMS4.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Choose Add, enter the MMS settings then choose 'save'

MMS5.png

 

 

 

 

 

 

 

 

MMS6.png

 

 

 

 

 

 

 

 

 

 

 

How to send picture messages?

 

     For iPhone Users:

 

 

  • Press Message icon, then press New Message

a.1.pngb. 2.png

 

 

  • Press To and choose your preferred contact

a.3.png b.4.png

 

  • Press the text input field and write the text for your picture message

5.png

 

 

  • To insert picture, press the Camera icon and choose your desired photo

a.6.pngb.7.png c.8.pngd. 9.png

 

 

  • Press the send icon to send the picture message

7.png

 

 

 

     For Android Users:

 

  • Press Message icon, then press New Message

a.a1.pngb.a2.png

 

 

 

  • Press the Search field and choose your preferred contact

a.a3.pngb.a4.png

 

 

  • Press the text input field and write the text for your picture message

a5.png

 

 

 

  • To insert picture, press the attachment icon, then press the picture icon and choose your desired photo

MMSAD5.pngMMSAD6.pngMMSAD7.pngMMSAD8.pngMMSAD9.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Press the send icon to send the picture message

MMSAD10.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you’re still experiencing issues, check if MMS is part of your plan. If not, you may top up Prepaid Balance by logging in to your TPG Account.

 

MMSAD11.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For real time support, you may contact our Mobile technical support team on 1300 997 273.