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Mobile Data Not Working

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Level 1c

Hi TPG,

 

For the past few days, my mobile data has stopped working and I have no idea why this is happening. My TPG number is XXXXXXX and my phone number is XXXXXXXXXX. Hope to hear from you guys soon and you guys can resolve my problem. 

1 REPLY 1
Moderator

Hi @Ahad-Nizar,

 

Welcome to TPG Community!

 

We've edited your post which contains your account information. Please refrain from posting your customer ID number, phone number, address, etc. on public threads as it may compromise your account security.

 

We've made some adjustment and refreshed your account connection, are you able to check the internet Data if it's working?

 

If not, please shoot me a PM with your TPG preferred time and best number to be contacted and I'll arrange a call from our Mobile tech team to look into it further.

 

Kind regards,

BasilDV