Mobile Number Port-In from other provider

[D3nMar]

Got my SIM card today, successfully ported my wife's number to TPG. But my number failed to port in. Called the support, after more than 30 minutes talk, still unsuccessfully ported in my number. The support promised me they're going to fix the issue asap.

If still nothing happens tomorrow, I will cancel the porting.

Almost regretting this.

[BasilDV]

Hi @D3nMar 

Welcome to the Community!

We tried to locate your account using your community details to no avail.

For better understanding of the situation, please send me a PM with your customer ID or mobile number.

How do I private message (PM) in the community

BasilDV