Mobile cancellation

[Suyeonim]

I like to cancel this mobile service

It's been a request for over 3 weeks.
Eveytime I call the customer service, account specialist is not available. And they never give me a call back
Why is it so hard to cancel the service ??????

[Dann]

Hi @Suyeonim 

In order for us to check the status of your mobile cancellation, please private message to us your TPG mobile number including the registered name.

To send a private message, please check the link below.

How to send a private message on the Community 

Regards,

Dann

[Anonymous]

Hey,

Just checking should you require further assistance, please send us your account details.

Regards,

I like to cancel this mobile service

It's been a request for over 3 weeks.
Eveytime I call the customer service, account specialist is not available. And they never give me a call back
Why is it so hard to cancel the service ??????