Mobile cancellation

[edgepage]

Hi there,
I contacted TPG to cancel my mobile service before leaving Australia for overseas travel. It was to be cancelled effective 22/1/24. I have now been charged for the next month.

As I am overseas I now can't make a phone call to follow this up.

Please advise how I can have this month that has just been charged refunded and my plan cancelled.

Kind regards,
EJ

[Ahra_G]

Hi @edgepage,

We're sorry to learn that you've decided to cancel your service with us. Please send us a private message and we'll pull up your account to check the said charge. 

-Ahra_G