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Monthly plan has increased and why?

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KJnewuser
Level 2

Hello,

 

I just found my monthly plan has increased from $10 to $19.99. I don't know why. WOuld you please have a look into my account and see what happened. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @KJnewuser,

 

We've edited your post as it contains your mobile number. Please refrain from posting personal information as it may compromise your account security.

 

The 50% discount with our TPG Mobile plans is only good for 6 Months. After this, you'll be debited with the original price of $19.99/Month.

 

Kind regards,

BasilDV

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5 REPLIES 5
BasilDV
Moderator

Hi @KJnewuser,

 

We've edited your post as it contains your mobile number. Please refrain from posting personal information as it may compromise your account security.

 

The 50% discount with our TPG Mobile plans is only good for 6 Months. After this, you'll be debited with the original price of $19.99/Month.

 

Kind regards,

BasilDV

View solution in original post

KJnewuser
Level 2

Thanks BasiDV.

 

Regards,

Shankarr
Level 3
2 have noticed that the monthly charge on my mobile has increased to $20.
Please why as I was on $16 plan
Ahra_G
Moderator

Hi @Shankarr,

 

We'd like to have a member of our Mobile team to assist and check this for you. Let us know of your most convenient time to receive a call in order for us to organise a call back to be made. 

 

Thanks! 

Ahra_G

Shankarr
Level 3
Call tomorrow between 3 to4 pm
Wednesday