Monthly plan has increased and why?

[KJnewuser]

Hello,

I just found my monthly plan has increased from $10 to $19.99. I don't know why. WOuld you please have a look into my account and see what happened. Thanks.

[BasilDV · Accepted solution]

Hi @KJnewuser,

We've edited your post as it contains your mobile number. Please refrain from posting personal information as it may compromise your account security.

The 50% discount with our TPG Mobile plans is only good for 6 Months. After this, you'll be debited with the original price of $19.99/Month.

Kind regards,

BasilDV

[KJnewuser]

Thanks BasiDV.

Regards,

[Shankarr]

2 have noticed that the monthly charge on my mobile has increased to $20.
Please why as I was on $16 plan

[Ahra_G]

Hi @Shankarr,

We'd like to have a member of our Mobile team to assist and check this for you. Let us know of your most convenient time to receive a call in order for us to organise a call back to be made. 

Thanks! 

Ahra_G

[Shankarr]

Call tomorrow between 3 to4 pm
Wednesday