Move my mobile to new account

[melandtim77]

I have two accounts with TPG

melandtim77 which has only a mobile account attached to it - 0420997363

And timandmel48 that only has an NBN account attached to it.

I would like to move the mobile account over to timandmel48, and also understand how to access my mobile usage now that it has 'moved to Novus'.

Thanks

Tim

[Ahra_G]

Hi @melandtim77, 

Please use your Account number instead of your TPG mobile number to log in. This will enable you to have full access on your My Account page. 

Here's an article that an guide you on how to access your account:

TPG Mobile - Introduction to the new My Account

Let us know should you require further assistance. 

Thanks! 

Ahra_G