My old sim stopped working but TPG Sim still not active

[Raffaut81]

I ported my number to TPG mobile. My old sim stopped working so I changed over sim but TPG Sim does not seem to be activated as I can’t make calls or use data?

[Ahra_G]

Hi @Raffaut81, 

Here's a helpful article on how to activate your TPG SIM: How to Activate Your TPG Mobile Sim Card

If still unsuccessful, please send in your TPG mobile number via PM so we can assist. 

Thanks! 

Ahra_G