My phone receives delayed MMS messages

[warren415]

1-2 months ago my mobile was fine and received pictures but now they're taking 1-2 days to receive and my messages wont send? I tried calling support but the line was buggered on their end - i could hear them but the could not hear me. 

I have just cleaned up my clean storage, reset my phone, deleted old messages and it does not seem to work still. 

[warren415]

the mms report states that it is pending after hours? I have turned on and off the mobile data which is consistently on?

[Dann]

Hi,

Welcome to the Community!

Here's an article on the Community that can be of help to you.

TPG MMS Setup and Troubleshooting Guide 

Please let us know if we can further assist you.

Regards,

Dann

[warren415]

i already have this access point - it is not the issue

[warren415]

got another 8 hour delay MMS so it is coming down? 

[warren415]

doesnt work

[BasilDV]

Hi @warren415

Thanks for raising this with us.

We'd like to arrange a call from our Mobile tech team to check on this further.

Please send me a PM with your customer ID or mobile number along with your preferred time to be contacted tomorrow?

BasilDV