Not access to security mobile number

[ehsansim9304]

I have transferred my number to tpg 2 days ago but the eSim profile on my mobile deleted accidentally and I cannot use my own number which I asked to kept the number but now I lost the eSim snd no one answering me.
I have sent the ID verification email as well but not heard back.

Please help me as I need my number and I am using this number 0492***594 just meanwhile if you needed contacted me.

My main number disconnected is 0477***256

[Aubrey]

Hi @ehsansim9304, let's help in getting this sorted. Please send us private message with your details and we'll check this with our Privacy team. 

[ehsansim9304]

Hi @Aubrey @BasilDV 

As you may know, I am not allowed to send a private message as per below:

Please let me know and advise as I am not sure why no one answering here and also in verification tema in TPG. This is not professional and so frustrating.

"You have reached the limit for number of private messages that you can send for now. Please try again later."