Phone has No connection

[Tuscani1202]

My phone suddenly has no connection. Can’t call thru, can make calls out, no 4g data. Please help. Urgent

[Anonymous]

Hi @Tuscani1202 ,

Thanks for raising this to us, here are some articles that you may find helpful

• Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile 
• No Mobile Network Coverage? 
• What to do - TPG Mobile Data Not Working – Android 
• What to do - TPG Mobile Data Not Working – iPhone 

Let me know how it will go.

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community

Regards,

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@Tuscani1202 wrote:
My phone suddenly has no connection. Can’t call thru, can make calls out, no 4g data. Please help. Urgent

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