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Phone stolen while overseas

Babs
Level 2

My phone has been stolen.  I am overseas.  There are no landlines.  I cannot call TPG.  I cannot log into my account cos app is on my phone!

How do I block my sim and request/buy a new one to put in another phone when I return home in a few days.?

1 REPLY 1
BasilDV
Moderator

Hi @Babs 

 

In order to block the SIM and order a new one, please raise your case with our Privacy Team using the secure form here: https://tpg.com.au/identity

 

We also recommend popping your overseas number into the contact number option, including any area codes, so that we can reach you by text.

 

BasilDV