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Port Out

johnnie
Level 2

Hi,

I've just port out of TPG to another telco service provider on 9 May.

TPG already automatically disconnected my mobile service since then.

However, I noticed TPG still continued to charge to my credit card for the monthly fee on 10 May.

Appreciate TPG can assist in this matter.

Thanks!

 

 

1 REPLY 1
BasilDV
Moderator

Hi @johnnie

 

We'd like to have a better understanding of the situation.

Shoot me a PM with your customer ID or mobile number to check this further.

 

BasilDV