Port Out

[johnnie]

Hi,

I've just port out of TPG to another telco service provider on 9 May.

TPG already automatically disconnected my mobile service since then.

However, I noticed TPG still continued to charge to my credit card for the monthly fee on 10 May.

Appreciate TPG can assist in this matter.

Thanks!

[BasilDV]

Hi @johnnie

We'd like to have a better understanding of the situation.

Shoot me a PM with your customer ID or mobile number to check this further.

BasilDV