I received a message today by SMS indicating my Port Failed. I tried to contact by phone but the customer service team seems to be closed eventhough it is Australian business hours right now. Can someone please advise? I am not sure if my Optus account was prepaid or postpaid but would like to bring my number over to TPG.
I have chatted online with online support who keep transferring me to different online chat support but I don't receive any further support chats.