TPG Community

Get online support

Security Error occurs when trying to sign in and pay for new mobile sim card

Highlighted
Level 1a

I am trying to sign up two new people for a sim card new mobile phone account.  Every time I get to the payment details screen TPG gives a security error.  Is this a new problem?  Is there any way around this or that it could be rectified?  - With thanks

2 REPLIES 2
Highlighted
Moderator

Hi KatD,

 

Have you check it with this link

 

https://community.tpg.com.au/t5/SIM-Only-Plans/How-to-activate-your-TPG-Mobile-SIM-card/td-p/5644

 

It may service busy, please try again and let us know

Highlighted
Level 1a

Unfortunately that link does not address the issue.  Someone from TPG did eventually ring me back and they solved the problem fir me.  Thanks anyway.