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Security Error occurs when trying to sign in and pay for new mobile sim card

KatD
Level 2

I am trying to sign up two new people for a sim card new mobile phone account.  Every time I get to the payment details screen TPG gives a security error.  Is this a new problem?  Is there any way around this or that it could be rectified?  - With thanks

2 REPLIES 2
luisc
Moderator

Hi KatD,

 

Have you check it with this link

 

https://community.tpg.com.au/t5/SIM-Only-Plans/How-to-activate-your-TPG-Mobile-SIM-card/td-p/5644

 

It may service busy, please try again and let us know

KatD
Level 2

Unfortunately that link does not address the issue.  Someone from TPG did eventually ring me back and they solved the problem fir me.  Thanks anyway.