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Hi TPG,
I have activated my new tpg sim yesterday, and when I log in to my tpg account, it showed "Port in Failed".
Is there any other way to have it ported again? or start the service/process?
Regards,
Ellyn Crisostomo
Hi @ellynramos ,we'd like to look into this and help with the resolution. Please send us a private message with your TPG customer ID, Mobile Service Number and complete address.
To send a PM, please refer to this link: How do I private message (PM) in the community
