Previous Mobile Number Changed

[sdewandari]

Hi,

I've just bought TPG eSim plan. When I activate my TPG plan, there is a new number. Currently, I have two numbers: TPG number and my previous number. My previous number should be turned off. I still want to use my previous number. How can I do that?

[Aubrey]

Hi @sdewandari, let's look into your account and check what happened with the porting request. 

Please send your account details through private message.

Thanks!