eSIM

iakovosg
Level 2

Do we have an update on eSIM availability at TPG ?

8 REPLIES 8
Shane
Moderator

We do not support eSIM at this stage, we only have physical SIM for our mobile products. 

david64
Master

@Shane . Since TPG will soon be relieved of the burden of maintaining a very mature product like email, they might be able to turn their attention to rolling out IPv6, wifi calling and eSIMs. And better training for moderators and call centre staff.

Shane
Moderator

We appreciate your feedback. @david64  We haven't heard any news about IPv6, but surely we will let everyone know about it once it becomes available.

iakovosg
Level 2

Thank you

0421051860
Level 2
I was wondering when will TPG rollout the eSIM to customer. I currently have the iPhone 15 eSIM version I got from 🇺🇸 US. Waiting for TPG to give us an update regarding the eSIM.
BasilDV
Moderator

Hi @0421051860

 

The ESIM will be available with TPG soon.

 

There's no solid date as of the moment, but we target to get it live within the year.

 

Continue to check our Social Media pages and website for further updates.

 

BasilDV

mranilsth666
Level 2
Hi, My account doesn't not have esim swap option. How could I swap to esim

thank you
adib_rahmang
Community Manager

Hey @mranilsth666,

 

That's definitely odd. Are you using the app? We'll get you to check if you see the option when logged in to your account using a web browser.