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Refund team email address

Zoey
Level 2
Hi, I spoken with one of the cs lady earlier regards the refund issue with my home wireless account, she gave me the email address for refund team (ddrefunds@tpg.com.au ) but failed to send .
Is anyone know the email address for refund team? Thank you
2 REPLIES 2
BasilDV
Moderator

Hi @Zoey

 

We'd like to have a better understanding of the situation and escalate your concern if needed.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV

Angeli
Moderator

Hi Zoey, 

 

The discount has been applied to your account and this will reflect on the next invoice. 

 

Regards, 

Angeli