TPG Community

Get online support

SIM Activation fails

sidgford
Level 2

Replacement SIM installed and activated but no service. Shows signal and Vodaphone on Settings but no service. No data available to import etc. Number of service ends in 35855.

1 REPLY 1
Ahra_G
Moderator

Hi @sidgford 

 

Welcome to the Community! 

 

I've managed to locate your account and I can confirm that the number ending in 5855 is indeed active.

 

Please check this Community article for reference: No Mobile Network Coverage? 

 

If the issue persists, let us have your best call back time & alternative number via private message so we can have our Mobile Team to contact and assist you. 

 

 

Regards,

Ahra_G