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SIM activation issue

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Level 1b
I ported my number from Vodafone and followed instructions to activate sim. I got a email this afternoon and saying sim is activated. But now sim is still nothing working and just sos call.
2 REPLIES
Moderator

Hi @0469xxxxxx

 

Welcome to the community!

 

I was able to pull up your account using your community details.

 

I would like to arrange a call from one of our Mobile Technicians for further test and investigation.

 

Kindly PM me your alternative contact number and preferred time tomorrow.

 

In case you need a reference: How to send PM.

 

Please be advised that your Community Username has been changed for security purposes.

 

Regards,

Moderator

Good day @0469xxxxxx!

 

We've checked your account and have detected usages on your TPG Mobile Plan. 

 

Should you need further assistance, don't hesitate to let us know. 

 

Thank you.