SIM activation issue

[0469xxxxxx]

I ported my number from Vodafone and followed instructions to activate sim. I got a email this afternoon and saying sim is activated. But now sim is still nothing working and just sos call.

[Anonymous]

Hi @0469xxxxxx

Welcome to the community!

I was able to pull up your account using your community details.

I would like to arrange a call from one of our Mobile Technicians for further test and investigation.

Kindly PM me your alternative contact number and preferred time tomorrow.

In case you need a reference: How to send PM.

Please be advised that your Community Username has been changed for security purposes.

Regards,

[Thea]

Good day @0469xxxxxx!

We've checked your account and have detected usages on your TPG Mobile Plan. 

Should you need further assistance, don't hesitate to let us know. 

Thank you.