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SIM activation issue

Level 1c
I ported my number from Vodafone and followed instructions to activate sim. I got a email this afternoon and saying sim is activated. But now sim is still nothing working and just sos call.

Hi @0469xxxxxx


Welcome to the community!


I was able to pull up your account using your community details.


I would like to arrange a call from one of our Mobile Technicians for further test and investigation.


Kindly PM me your alternative contact number and preferred time tomorrow.


In case you need a reference: How to send PM.


Please be advised that your Community Username has been changed for security purposes.




Good day @0469xxxxxx!


We've checked your account and have detected usages on your TPG Mobile Plan. 


Should you need further assistance, don't hesitate to let us know. 


Thank you.