SIM activation

[Aubrey]

Alright, we'll check this again. Expect feedback within an hour or two.

[BlueMidget]

Hi @Aubrey & @Ahra_G , 2 hours and still no contact from anyone - no email, no call and not working.

[Ahra_G]

Hi @BlueMidget, 

The email has been sent to the email address we have on file. Please check your spam/junk folder if it's not in your inbox. 

Thanks! 

Ahra_G

[BlueMidget]

Hi @Ahra_G , I cannot find the email at all. Can you please PM me the email address that it was sent to, and secondly can you comapre it to the detials that I sent you at your request last night, which included my email address? Many thanks

[Ahra_G]

What I can confirm is that the email address you filled out on our verification form is not the one registered on your account, @BlueMidget 

Do you mind checking other TPG email address that may be linked to your mobile service? 

[BlueMidget]

Yes @Ahra_G I've checked that one already, and I cannot find the email at all. There are others from TPG that I had already seen there, such as the $15 receipt to check the credit card validity, but I have been monitoring both email addresses for any sign of support.