Sim Activation

[Macca13]

Hi I received my tpg mobile SIM on 14/07/20 and activated following the instructions on the in closed letter, and it is still not activated. Please help

[David_M]

Hi @Macca13 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Macca13 

I have escalated this ti our mobile teams to help you out.

Someone will call you back ASAP within 24hrs to help resolve this.

Thanks,

David_M

[Macca13]

Hi someone tried to call me but I missed the call, What can i do for now.

[Macca13]

Hi David my mobile service is still not active. After I activated the SIM it still says awaiting service activation I'm sure I doesn't take 4 days to activate a mobile device.

[Joseph_D]

@Macca13 We've asked our mobile team to try and contact you today. Please keep your phone handy.

[Macca13]

thank you David